{"id":32192,"date":"2025-07-15T17:48:14","date_gmt":"2025-07-15T16:48:14","guid":{"rendered":"https:\/\/by-tv.co.uk\/?p=32192"},"modified":"2025-07-15T17:48:14","modified_gmt":"2025-07-15T16:48:14","slug":"eeden-fazla-ucret-alan-musterilere-geri-odeme","status":"publish","type":"post","link":"https:\/\/by-tv.co.uk\/en\/eeden-fazla-ucret-alan-musterilere-geri-odeme\/","title":{"rendered":"EE\u2019den Fazla \u00dccret Alan M\u00fc\u015fterilere Geri \u00d6deme"},"content":{"rendered":"<p>\u0130ngiliz telekom \u015firketi EE, Avrupa\u2019da seyahat eden binlerce m\u00fc\u015fterisinden yanl\u0131\u015fl\u0131kla <strong>iki kat\u0131 dola\u015f\u0131m \u00fccreti<\/strong> tahsil etti\u011fini a\u00e7\u0131klad\u0131 ve \u00f6z\u00fcr diledi. Normalde AB\u2019de telefon kullanan ve roaming paketi bulunmayan m\u00fc\u015fteriler g\u00fcnl\u00fck <strong>\u00a32,59<\/strong> \u00f6d\u00fcyor ancak bu hata nedeniyle \u00fccret <strong>\u00a35,18<\/strong>\u2019e y\u00fckseldi.<\/p>\n<h4><strong>EE: Sorun \u00e7\u00f6z\u00fcld\u00fc, \u00f6demeler iade edildi<\/strong><\/h4>\n<p>Bir <strong>EE s\u00f6zc\u00fcs\u00fc,<\/strong> \u201cAB b\u00f6lgesinde cihazlar\u0131n\u0131 kullanan k\u00fc\u00e7\u00fck bir m\u00fc\u015fteri grubunu etkileyen izole bir dola\u015f\u0131m \u00fccreti sorunu tespit ettik. Sorun \u00e7\u00f6z\u00fcld\u00fc ve etkilenen t\u00fcm m\u00fc\u015fterilere otomatik olarak geri \u00f6deme yap\u0131ld\u0131\u201d dedi. \u015eirket ayr\u0131ca m\u00fc\u015fterilerden sab\u0131rlar\u0131 i\u00e7in te\u015fekk\u00fcr etti.<\/p>\n<h4><strong>Geri \u00f6demeler ba\u015flad\u0131<\/strong><\/h4>\n<p>EE, geri \u00f6demelerin 8 Temmuz\u2019da ba\u015flad\u0131\u011f\u0131n\u0131 ancak s\u00fcrecin beklenenden uzun s\u00fcrd\u00fc\u011f\u00fcn\u00fc belirtti. M\u00fc\u015fteriler, faturalar\u0131n\u0131 kontrol ederek hatal\u0131 \u00fccretlendirme olup olmad\u0131\u011f\u0131n\u0131 do\u011frulamalar\u0131 konusunda uyar\u0131ld\u0131.<\/p><div id=\"briti-3515289146\" class=\"briti-icerik\" style=\"margin-top: 5px;margin-bottom: 5px;\"><a href=\"https:\/\/piaryum.com\/services\/\" aria-label=\"piaryum banner\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/by-tv.co.uk\/wp-content\/uploads\/2025\/12\/Gemini_Generated_Image_g5yqr1g5yqr1g5yq.jpg\" alt=\"\"  width=\"2064\" height=\"1152\"   \/><\/a><\/div>\n<div id=\"briti-1441999458\" class=\"briti-icerikten-sonra_2\" style=\"margin-top: 25px;margin-bottom: 25px;\"><a href=\"https:\/\/wa.me\/message\/NDZLLIOQT4H3O1\" aria-label=\"bytv reklam banner\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/by-tv.co.uk\/wp-content\/uploads\/2025\/12\/bytv-reklam-banner.jpg\" alt=\"\"  width=\"2376\" height=\"1008\"   \/><\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>\u0130ngiliz telekom \u015firketi EE, Avrupa\u2019da seyahat eden binlerce m\u00fc\u015fterisinden yanl\u0131\u015fl\u0131kla iki kat\u0131 dola\u015f\u0131m \u00fccreti tahsil etti\u011fini a\u00e7\u0131klad\u0131 ve \u00f6z\u00fcr diledi. Normalde AB\u2019de telefon kullanan ve roaming paketi bulunmayan m\u00fc\u015fteriler g\u00fcnl\u00fck \u00a32,59 \u00f6d\u00fcyor ancak bu hata nedeniyle \u00fccret \u00a35,18\u2019e y\u00fckseldi. EE: Sorun \u00e7\u00f6z\u00fcld\u00fc, \u00f6demeler iade edildi Bir EE s\u00f6zc\u00fcs\u00fc, \u201cAB b\u00f6lgesinde cihazlar\u0131n\u0131 kullanan k\u00fc\u00e7\u00fck bir m\u00fc\u015fteri grubunu etkileyen izole bir dola\u015f\u0131m \u00fccreti sorunu tespit ettik. Sorun \u00e7\u00f6z\u00fcld\u00fc ve etkilenen t\u00fcm m\u00fc\u015fterilere otomatik olarak geri \u00f6deme yap\u0131ld\u0131\u201d dedi. \u015eirket ayr\u0131ca m\u00fc\u015fterilerden sab\u0131rlar\u0131 i\u00e7in te\u015fekk\u00fcr etti. Geri \u00f6demeler ba\u015flad\u0131 EE, geri \u00f6demelerin 8 Temmuz\u2019da ba\u015flad\u0131\u011f\u0131n\u0131 ancak s\u00fcrecin beklenenden uzun s\u00fcrd\u00fc\u011f\u00fcn\u00fc belirtti. M\u00fc\u015fteriler, faturalar\u0131n\u0131 [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":13958,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0,"footnotes":""},"categories":[5269],"tags":[],"class_list":["post-32192","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-birlesik-krallik"],"_links":{"self":[{"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/posts\/32192","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/comments?post=32192"}],"version-history":[{"count":1,"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/posts\/32192\/revisions"}],"predecessor-version":[{"id":32193,"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/posts\/32192\/revisions\/32193"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/media\/13958"}],"wp:attachment":[{"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/media?parent=32192"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/categories?post=32192"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/by-tv.co.uk\/en\/wp-json\/wp\/v2\/tags?post=32192"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}